Case Study: Starface
Rakuten Advertising developed a three-month long ad campaign with acne treatment brand, Starface, that ran on Rakuten’s media platforms, Viki and Soompi to reach their audience from a more refined angle.
View-through Rate (VTR)
About the Brand
Starface launched its first product in 2019, a star shaped healing sticker called Hydro-Stars. This fun and unconventional acne treatment works towards normalizing treating everyday breakouts.
Starface wanted to continue raising brand awareness among their target audience, Gen Z customers. The brand found that acne can be a sensitive subject, and often carries a negative stigma that is uncomfortable for teenagers to discuss. To better reach their audience, for the holiday season, Starface wanted to try something new and engage customers on platforms where they be more receptive to the brand’s message.
“Viki and Soompi have been the best platforms for us in terms of brand awareness and conversion. As a small business the hardest part is finding platforms that will represent your brand and attract customers to your product. With Viki and Soompi’s young adult audience, it has been super easy for us to showcase our Starface World brand.” – Barry Arvie, Director of Starface’s E-Commerce and Growth Marketing.
The brand’s goal was to reach 11M impressions and a 90% VTR over the course of a three-month campaign and generate brand awareness by:
- Advertising acne treatment as a desirable product.
- Expanding digital campaigns targeting Gen Z consumers.
Key performance indicators were customer acquisition, impressions, and VTR. The overall campaign produced results that surpassed expectations on both platforms, including:
Overall lift in brand awareness: This campaign drove a total of 11.8M impressions over the course of a three-month period.
The launch of this campaign generated a view-through-rate that was seven percent more than the initial goal.
Exposed respondents were 70.6% more likely to have heard of Starface through Viki or Soompi.
Focusing on one key message highly engages viewers and resonates with the audience.
Targeting an audience on a platform they are already using makes them more receptive to the message, especially surrounding sensitive topics.
Exposing the audience to variations of ad products and continue creating brand awareness.