Customer First Digital
Maximising client revenue through a strategic partnership with Customer First Digital
Customer First Digital, a leading digital consultancy and affiliate marketing specialist, has been a valued partner of Rakuten Advertising for four years. Together, we have successfully launched numerous high-performing affiliate programmes on the network.
Award Winning Partnership
Our dedicated agency team leverages our technology and tools to help facilitate smooth onboarding and quick scaling of affiliate programmes. We’re there every step of the way to help agencies forge innovative partnerships to achieve remarkable results for their clients.
Rakuten Advertising has fast become Customer First Digital’s preferred affiliate network. Our winning formula combines market-leading technology and an experienced team, making us the perfect complement to Customer First Digital’s service for startups and scale-up brands.
Award Winning Partnership (cont.)
Customer First Digital goes beyond the conventional approach, tailoring bespoke solutions to align with each client’s unique objectives. Working hand in hand, our dedicated agency team equips the agency with an arsenal of tools and technology, ensuring a seamless onboarding process and swift expansion of affiliate programmes.
The foundation of our robust partnership lies in a commitment to trust and transparency. Through seamless collaboration, we closely engage with Customer First Digital and its clients, ensuring success right from the very start.
The Results
Customer First Digital’s clients on the Rakuten Advertising Affiliate Network have seen an average 23.5% growth YoY. Key highlights include:
Threadbare
Launching and developing an award-winning programme.
The programme continues to go from strength to strength:
279.4%
Increase in revenue YoY
+433%
Higher revenue than forecast
+58%
Higher ROI than forecast
Decree
Navigating the challenges of launching a luxury brand into the affiliate marketing space, ensuring the brand continued to be positioned as a premium brand, through selective recruitment and activation:
67.5%
Growth in click-active publishers
+83.3%
Growth in order-active publishers
+21%
Growth in brand demand YoY
3x
Growth in ROI YoY
Chunk of Devon
Chunk of Devon's affiliate programme soared to success on our network. Leveraging Customer First Digital’s Accelerator Launch approach, the results spoke volumes:
42
Top-tier publishers onboarded
45%
Increase in click-active publishers within 6 weeks of launch
24%
Increase in sales-active publishers within 6 weeks of launch
71%
Orders generated from new customers
Face the Future
Supporting their in-house team in growing its mature channel:
+45%
YoY revenue increase
+34%
YoY new customer increase
